This week the Q&A BUG paid a visit to Toronto General Hospital’s Biochemistry Core Laboratory and ‘infected’ Allison Ming-Freckleton, Medical Laboratory Technologist (MLT). The nomination came from our previous Q&A BUG ‘victim,’ Ian Kerr. You can check out Ian’s photo Q&A HERE. As an MLT in the Core Lab, Allison conducts bioichemistry testing on patient... Continue Reading →
BUSY Lab: Nutrition tips for LMP staff
March is nutrition month! To celebrate, The BUSY Lab spoke with UHN registered dietitian, Fatim Ajwani to hear some healthy eating tips specific for LMP staff. Fatim has worked at UHN for over 14 years helping patients make healthy nutrition choices. She is primarily at Toronto Rehab where she works closely with cardiovascular outpatients,... Continue Reading →
LMP Q&A BUG: Ian Kerr
This week the LMP Q&A BUG made a visit to Toronto Western Hospital’s (TWH) Rapid Response Laboratory and ‘infected’ Ian Kerr, Senior Medical Laboratory Technologist (MLT). The nomination came from our previous Q&A BUG ‘victim,’ Yasmin Halley. You can check out Yasmin’s photo Q&A, HERE. As an MLT in the Rapid Response lab, Ian conducts... Continue Reading →
What’s ‘on the line’ for the Client Services Call Centre
In case you missed it on UHN News: For many, call centres are associated with telemarketing or internet customer service. But at the University Health Network, the stakes are much higher. On any given day, a patient could be awaiting a procedure in Toronto General Hospital’s pre-operative room - then the phone rings.... Continue Reading →