The Blood Lab’s commitment to patient experience

  Each day hundreds of patients have their blood drawn and sent in for analysis at UHN’s Blood Lab Collection Centres. It’s often a place where patients begin their hospital journey, and as a result LMP Blood Lab staff have an important role to play in setting the tone for patient experience. “As a first... Continue Reading →

Apple Trees in LMP…

  For a program as large and busy as LMP, it can be challenging for staff to find opportunities to meaningfully recognize their peers. With rotating shifts, altered schedules, and various absences – even those who put extra effort into saying thanks might not get the chance to. The issue became a focus for LMP’s... Continue Reading →

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