Recently, the Ontario Health Insurance Plan (OHIP) laboratory licencing and inspection services paid LMP’s Blood and Specimen Collection Centres a surprise visit.
Auditors spent the day observing staff at work across TGH, PM and TWH and reviewed practices, patient workflow, phlebotomy techniques and standard operation procedures. A major shout out to all LMP’s Specimen Management teams as no deficiencies were cited!
The lab licencing auditors commented on the level of standardization across sites, the commitment to patient care shown by all staff and the consistent patient flow.
Congratulations to all involved!