Making hospital visits simple to navigate and easy to understand is paramount for patients.
That’s why LMP has undergone steps to rename the blood collection areas at UHN to one common name across all sites.
Currently, there a three different names used (Diagnostic Test Centre at TGH, Blood Lab Collection Centre at PM, and Blood Collection ECG Lab at TWH), which can make it challenging for patients and families when traveling across sites.
To find one common name that can summarize our blood collection, specimen collection and ECG service, we conducted a patient survey across all of our blood collection waiting areas, and asked patients what factors they found most important in a new name.
In total, the survey received over 150 responses, all of which will help our final name decision, to be implemented later this year.
See all the survey results via the link below: