Revitalizing the blood lab: Patient experience makeover

Blood lab before after
The before and after renovation photos of one of LMP’s blood collection stations at the                                                 Princess Margaret Cancer Centre. (Photo: Laboratory Medicine Program)
Joice Guspie, a patient and staff member at University Health Network, makes regular visits to the Laboratory Medicine Program’s (LMP) Blood Lab Collection Centre (BLCC), where blood is collected and sent for analysis.
“I usually arrive with a newspaper and a book in my bag, ready for a long wait. It’s a very busy place,” Joice says.
Recently the BLCC in the Princess Margaret Cancer Centre underwent significant renovations and increased staff, providing improved patient wait times, capacity, and care – for Joice and thousands of others.

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out /  Change )

Twitter picture

You are commenting using your Twitter account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )

Connecting to %s

Blog at WordPress.com.

Up ↑

%d bloggers like this: